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Collection of customer service opinions
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In order to provide you with better customer service, I hope you can spare 2-3 minutes to tell us your feelings and suggestions. We attach great importance to your valuable opinions and thank you for your participation and support.
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1.
Your identity is
Customer
Distributor
Internal personnel of the company
Others
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2.
Have you reported your problems through the following access during the past month?
Customer Service Hotline（+86-4001177797）
Sales manager
E-mail（global-sales@chint.com）
After sales technical engineer
No feedback
Other access
Please describe the access and methods of your feedback
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3.
Has your feedback been solved?
Yes
No
Please comment on the service access for your feedback.
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4.
Are you satisfied with the service time of this access?
Very satisfied
Satisfied
Commonly
Please explain why you chose this item and your expectations for the service.
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Dissatisfied
Please explain why you chose this item and your expectations for the service.
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Very dissatisfied
Please explain why you chose this item and your expectations for the service.
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5.
Are you satisfied with the efficeincy of the service personnel?
Very satisfied
Satisfied
Commonly
Please explain why you chose this item and your expectations for the service.
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Dissatisfied
Please explain why you chose this item and your expectations for the service.
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Very dissatisfied
Please explain why you chose this item and your expectations for the service.
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6.
Are you satisfied with the attitude of the service personnel?
Very satisfied
Satisfied
Commonly
Please explain why you chose this item and your expectations for the service.
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Dissatisfied
Please explain why you chose this item and your expectations for the service.
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Very dissatisfied
Please explain why you chose this item and your expectations for the service.
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7.
Are you satisfied with the professionalism of the service personnel?
Very satisfied
Satisfied
Commonly
Please explain why you chose this item and your expectations for the service.
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Dissatisfied
Please explain why you chose this item and your expectations for the service.
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Very dissatisfied
Please explain why you chose this item and your expectations for the service.
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8.
Are you satisfied with the solution provided by the service personnel?
Very satisfied
Satisfied
Commonly
Please explain why you chose this item and your expectations for the service.
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Dissatisfied
Please explain why you chose this item and your expectations for the service.
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Very dissatisfied
Please explain why you chose this item and your expectations for the service.
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9.
Your comments and suggestions on customer service.
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10.
In order to solve your problem promptly, please leave your information here,we will reply you by email within 48 hours.
Name：
Name：
E-mail：
E-mail：
Area：
Area：
Problem：
Problem：
评价对象得分